Delete a signed-in account
Open EasyPeasy, go to Profile > Delete account, review the warning, and confirm Delete account. The app derives the account from your authenticated session; it does not ask you to enter another account id.
External Deletion Request
Email support@tryeasypeasy.com with the subject line EasyPeasy data deletion request.
Use this path if you cannot access the app, need waitlist data deleted, or need help with another deletion request. Please include the email address associated with your EasyPeasy account if you have one. Do not include sensitive medical details or payment card details.
Data Covered By A Deletion Request
Deletion requests should cover EasyPeasy app data such as:
- account profile
- goals and target data
- daily targets
- meal logs
- food items
- AI estimate metadata
- weight entries
- usual foods
- milestones
- share cards
- AI usage records and subscription entitlement mirrors
- synced cloud data
- retained media, if any exists
Timelapse Photos and App Deletion
Timelapse photos are stored locally on your device and are not uploaded to EasyPeasy servers. They leave the app only when you explicitly export or share them. Successful in-app account deletion clears local Timelapse files for that app installation. Deleting the app may also delete local Timelapse photos unless you export your Timelapse Library first.
Media Defaults
EasyPeasy does not intentionally retain raw food photos, nutrition label photos, or short voice recordings in its own cloud storage after processing and does not create public media URLs by default. Processing providers may keep limited records for security or abuse prevention under their own terms.
What Happens In The App
After the authenticated server deletion succeeds, EasyPeasy signs out the local account and subscription identity, clears local app records, and deletes local Timelapse personal files. If server deletion fails, the app does not pretend the account was deleted and does not clear local data as though it succeeded.
Verification and Timing
The in-app flow verifies ownership through the signed-in session. Support may need additional verification for an external request. Some store, purchase, security, fraud-prevention, or legal records controlled by Apple, Google, RevenueCat, or another provider may be retained under that provider's obligations and policies.
EasyPeasy will reply with next steps, including any verification needed and the expected timing for the request.
Subscription and Store Accounts
Deleting EasyPeasy app data does not automatically cancel an Apple App Store or Google Play subscription. Manage subscription cancellation through the relevant platform account settings.
Questions
For questions about deletion or privacy requests, contact support@tryeasypeasy.com.